Due to a company event on 4 September 2026, our SimplyGo Ticket Offices, Ticketing Service Centres and Contact Centre will be closed from 2pm onwards. During this period, please visit any ticketing service kiosk or Passenger Service Centre located at MRT Station and Bus Interchange if you need help. Normal operating hours will resume on the next working day. We apologise for any inconvenience caused.
Scheduled Maintenance: 5 September, 10am – 11am – During this period, the SimplyGo App User Guide hosted on our website will not be available.
Notice: With effect from 29 August 2026, top-ups for EZ-Link and SimplyGo EZ-Link cards will no longer be available at AXS Stations.
Our employees benefit from a lively sports and wellness calendar throughout the year. This is part of our commitment to promote and facilitate them to lead a healthy lifestyle. We have been a proud recipient of the Singapore HEALTH Award, which recognises corporate companies that champion a healthy lifestyle in the workplace.
Our Customer Service and Customer Relations Officers have been regular recipients of the Excellent Service Awards (EXSA) in the Land Transport category, since its introduction in 1994. EXSA is a national award that highlights individuals who have delivered quality service as inspiration for others to emulate.
Our Customer Service and Customer Relations Officers have been proud recipients of the National Kindness Award – Transport Gold every year since 2012. The award motivates service staff to continue to shine and influence one another to create a more pleasant and gracious society.