Careers

As an Officer (Logistic Assistant), Ticket Service Provider, you will play a key role in managing the storage, movement, and readiness of spare parts within the Ticket Service Provider (TSP) Storerooms, supporting smooth supply chain operations that keep our systems running efficiently.

Key Tasks you will be involved in

• Manage the storage and safekeeping of Spare Parts in the TSP Storerooms.
• Perform daily sorting, picking and packing of Spare Parts to ensure inventories in TSP Storerooms are stored in the correct place and order.
• Coordinate and assist in the day-to-day supply chain operations. (e.g. part exchanges, ad-hoc distribution of parts to stations, etc.)
• Perform detailed checks for all incoming / outgoing Spare Parts to ensure alignment with documents.
• Perform detailed checks and testing to ensure Spare Parts are received in order and good condition.
• Assist in preparing, developing and managing of various documentations (e.g. Handover/Takeover Forms, Reports, etc.).
• Ensure good housekeeping, overall cleanliness and safe working conditions in the TSP Storerooms.
• Perform periodic stocktaking to maintain inventory accuracy and management.
• Assist on printing and pasting of Asset Labels for the Spare Parts.
• Perform configurations to repaired/new Spare Parts to ensure they are operationally ready for usage.
• Keep track on the movement of parts by inputting and updating of Assets’ information into TSP’s Maintenance Management System (MMS) and documents.
• Perform any other duties as instructed by the Reporting Officer.

• Strong training in Business Administration / Supply Chain Management or any other relevant field.
• Punctual and disciplined. Able to work on shift arrangement (0700-1630 / 1300-2230), including weekends & public holidays. Comfortable with working overtime if required.
• Possess Singapore Class 3 Driving License and comfortable to drive a manual van.
• Basic computer skill & knowledge required (e.g. Microsoft Excel and Word).
• Knowledge and hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) will be an advantage.
• Possess strong ability and accuracy in terms of receiving and processing instructions/information.
• Able to work well with minimum supervision and possess good teamwork and communication skills.

As an Associate Engineer, Ticket Service Provider, you will oversee the planning and implementation of ticketing devices across the public transport network. You will also coordinate with stakeholders, manage asset replacement and troubleshooting, and ensure proper documentation to support reliable system performance.

Key Tasks you will be involved in

• Support in the planning, implementing and monitoring of overall supply chain, logistics and warehousing strategy and operations to maximize efficiency, productivity, and inventory control.
• Support the team lead in managing a team of logistics officers and planning of their work-shift patterns. Lead the team in their daily operations which includes:
• Managing of equipment to constantly track key Supply Chain KPIs such as stock inventory, equipment shelf life, etc.
• Physical inspection of incoming/outgoing equipment to avoid any shortage, damage or defect.
• Onsite activities (e.g. ad-hoc distributions or replacement of equipment).
• Equipment testing and configurations to ensure reliability and compatibility with operational standards.
• Support in overseeing the operations of Second Line Maintenance (SLM) workshop repair to ensure performances are within expected KPI standards.
• Assist the team lead in technical troubleshooting and investigations of complicated fault scenarios to determine the root cause failure and propose solutions to improve availability, reliability and performance.
• Collaborate and maintain good working relationships with both internal and external stakeholders to ensure smooth coordination and execution of works.
• Coordinate with various teams to manage all TSP-related Assets’ information (e.g. updating and maintaining the Spare Parts Master List and Asset Registry), ensuring all assets specifications, version control, and system entries are accurately tracked within the MMS system.
• Assist in the development and regular updating of various documentations (e.g. Standard Operating Procedure (SOP)s, Work Instruction (WI), Transmittal Form (TA), Reports, etc.) and monitor the validity & expiry of each documentation.
• Assist in the periodic stocktaking, equipment tagging and verification to maintain inventory accuracy based on the First-In-First-Out (FIFO) practice.
• Act as the System Administrator for TSP’s Maintenance Management System (MMS).
• Perform any other duties as instructed by Reporting Officer.

• Strong training in Engineering related field is preferred.
• 1 – 3 years of relevant working experience in an Operations & Maintenance (O&M) industry involving Supply Chain Management, Logistics, and/or Warehousing.
• Possess Singapore Class 3 Driving License and comfortable to drive a manual van.
• Proficient in Microsoft Office (especially in Excel, Word & PowerPoint).
• Hands-on experience with Enterprise Resource Planning (ERP) or Maintenance Management Systems (e.g. ServiceNow, SAP, Maximo, Oracle) is an advantage.
• Possess strong ability and accuracy in terms of receiving and processing instructions/information.
• Able to work well independently and in a team under a challenging and fast-paced environment.

As an Engineer I, IT Infrastructure, you will play a critical role in designing, implementing, and maintaining secure, high-availability network and system infrastructure that supports enterprise and operational technologies in SimplyGo. Ensure reliable connectivity for mission-critical systems such as ticketing and fare collection, payment gateways, and related backend systems. You will perform network and system modernization, cybersecurity, and automation initiatives while ensuring compliance with regulatory and Cyber Security standards.

Key Tasks you will be involved in

Network Design, Deployment & Operations

• Manage and maintain enterprise LAN/WAN, data center, transport operations systems, and network infrastructure to ensure 24/7 availability across on-premises and cloud environments (Azure and AWS).
• Provide 24x7 operational support, including participation in an on-call rotation for network and cloud infrastructure incidents and maintenance activities.
• Design, implement, administer, and support network connectivity and security solutions, including Cisco switches and routers, Check Point and Fortinet firewalls/IPS, MPLS, FortiGate VPN, and Wireless LAN solutions.
• Deploy and manage network configurations across routers, firewalls, load balancers, and switches in on-premises, authority premises, and cloud environments.
• Configure and optimize load balancers (A10, Peplink, FortiGate-ADC) to support payment platforms and backend systems.
• Support real-time network systems interfacing with ticket offices, kiosk machines, partner systems, payment service providers, and regulatory authority systems.
• Troubleshoot, diagnose, and resolve network and system incidents, coordinating with vendors and contractors for technical support and hardware rectification.
• Monitor and maintain network security across all environments, ensuring timely firmware upgrades and security patch management.
• Conduct regular network health checks, performance tuning, and capacity planning to meet SLA requirements.
• Lead and support infrastructure upgrades, technology refresh initiatives, and expansion projects across corporate, ticketing, and site offices.
• Execute network-related change requests in accordance with change management processes.
• Collaborate with cross-functional teams, vendors, and stakeholders on new infrastructure deployments and system integrations.
• Manage procurement activities, including purchase requisitions for hardware, software, and services supporting projects and daily operations.
• Develop and maintain comprehensive network documentation, IT inventory records, and operational procedures.

Security and Compliance

• Monitor and manage internal and external network security, working closely with Managed Security Service Providers (MSSPs).
• Ensure compliance with cybersecurity frameworks and regulatory standards.
• Implement and manage firewall policies, intrusion detection systems, and continuous vulnerability management practices.
• Support the implementation of security tools, policies, and procedures in collaboration with the Information Security team.
• Develop and maintain IT policies, processes, and standards related to network security.
• Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP) exercises covering on-premises, cloud, and authority-hosted environments.

Cloud & Infrastructure Integration

• Design and support secure hybrid connectivity between on-premises data centers and public cloud platforms (Azure, AWS, GovCloud) using Site-to-Site VPN, ExpressRoute, and Direct Connect.
• Deploy and manage cloud-native and third-party network security solutions, including firewalls and intrusion prevention systems (e.g., CloudGuard), within Azure and AWS environments.

This role might be for you if you have:

• Training in Computer Science, Information Technology of equivalent
• Experience managing enterprise and large-scale network and systems infrastructure, including mission-critical and real-time environments, with hands-on expertise in Cisco, Check Point, Fortinet, Arista, VMware ESXi, Windows Server, Microsoft 365, Azure, and AWS.
• Experience in 24×7 operational support and delivering infrastructure projects and initiatives.
• Prior experience managing networks that support mission-critical applications, real-time systems, and cloud-based environments.
• Strong understanding of networking fundamentals, including BGP, VLANs, and TCP/IP protocols.
• Hands-on expertise in routing and switching (Layer 2/Layer 3), Wireless LAN, and VPN technologies.
• Practical experience managing enterprise network and security platforms, including Cisco switches and routers, Arista Wireless Access Points and Controllers, Check Point and Fortinet Firewalls/IPS, and load balancers such as A10, Peplink, and FortiGate-ADC.
• Proficient in using network analyzers and packet sniffing tools (e.g., Wireshark, Ethereal, or equivalent) for troubleshooting and root-cause analysis.
• Experience with network monitoring and performance management tools such as SolarWinds, PRTG, or similar platforms.
• Hands-on experience with Azure and AWS cloud networking components, including Azure Virtual Machines, Azure Virtual Networks (VNet), Amazon EC2, and Virtual Private Cloud (VPC)

As a Developer II, Digital and Critical System Development, you will be part of the Agile team supporting and enhancing applications within the SimplyGo transit and payment ecosystem.

Key Tasks you will be involved in

• Work in the Agile team and work closely with Product Owners, Business Analysts and other team members to achieve common goals.
• Develop/ maintain functionality to support SimplyGo’s Transit and Payment eco-system and legacy applications.
• Participate in activities such as design, tasks estimation, development, unit testing, releases, and production support.
• Improve code quality and perform code reviews.
• Develop/ maintain automated unit test scripts, perform unit testing and validation of requirements with BA/ users/ stakeholders.
• Perform investigation/troubleshooting of issues raised on mobile application/ microservices/ applications.
• Keep up to date with new technologies, explore and experiment technologies that will help to improve technical efficiencies.
• Provide training to end users and documentation to support knowledge transfer.
• Develop Proof-of-Concept for new ideation or initiatives.
• Identify areas of improvement, improve development efficiency and application quality.
• Conduct and lead code review session.

This role might be for you if you have:

• Training in Computer Science/Information Systems or relevant field.
• Preferably more than 2 years of software development experience.
• Have knowledge/experience in Agile Methodology.
• Proficient in Kotlin, or Java.
• Proficient in Spring Boot framework, and native SQL.
• Experience in Azure SQL, Redis and Oracle will be an advantage.
• Experience with Sonar Qube, Docker containers, Orchestration tools, Elastic Search & Kibana (ELK), Grafana, Jira and Confluence will be an advantage.
• Experience or possess knowledge in Payments domain (eg. QR, payment flow), secured API/Web Service, OAuth security framework and JWE/JWS will be an advantage.
• Good interpersonal, multi-tasking and communication skills.

As a Senior Executive (Project Management and Transformation), you will lead and deliver end-to-end technology and business projects, ensuring alignment with organizational goals and transformation initiatives.

Key Tasks you will be involved in 

• Oversee the full project lifecycle — managing scope, timelines, costs, risks, and deliverables.
• Prepare and maintain essential project documentation and stakeholder communications
• Serve as Scrum Master, facilitating Agile ceremonies and supporting Product Owners with backlog and sprint planning.
• Coordinate across internal teams, external vendors, and cross-functional stakeholders to align resources and schedules.
• Support incident management and deployment activities, ensuring smooth releases and effective issue resolution.
• Build strong partnerships with business users, product owners, and technical teams, providing clear progress updates and proactive risk management.

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg by 31 March 2026.

This role might be for you if you have:

• Training in Computing Science, Information Technology or equivalent.
• Some experience in project management, agile delivery, or a related role
• Some experience as a Scrum Master, Project Coordinator or Junior Project Manager
• Some knowledge of Agile Frameworks (Scrum, Kanban) or familiarity with project governance practices
• High attention to details and committed to data accuracy
• A positive working attitude, adaptability to organizational culture and a collaborative spirit.
• Excellent communication skills and professionalism in working with both internal and external stakeholders
• Ability to work under pressure and escalate issues effectively when needed

As a Senior Engineer, IT Infrastructure, you will play a critical role in designing, implementing, and maintaining secure, high-availability network and system infrastructure that supports enterprise and operational technologies in SimplyGo. Ensure reliable connectivity for mission-critical systems such as ticketing and fare collection, payment gateways, and related backend systems. You will also lead a team in performing network and system modernization, cybersecurity, and automation initiatives while ensuring compliance with regulatory and Cyber Security standards.

Key Tasks you will be involved in

• System and Network Design, Deployment & Operations
  • Architect and maintain enterprise LAN/WAN, data centre, and transport operations system and network infrastructure to ensure 24/7 availability, both on-premise and on cloud.
  • Leading teams of system and network engineers to provide 24/7 operations support, including on-call support on network, on premise system and cloud infrastructure.
  • Participate in 24/7 on-call support rotation for network, system and cloud incidents and maintenance work.
  • Lead the system engineer to perform systems and cloud administration which include setup and configuration, system monitoring and management, computer operations management and capacity planning in Microsoft, Azure, AWS and AIX environments. The environments cover on premise systems which comprises of physical and virtual (Vmware or Hyper-V) servers, Azure cloud Virtual Machines, AWS and associated cloud services. The system operating environments shall cover on-premise as well as in authority premises and clouds.
  • Implement, manage and administer network connectivity and security components (Cisco Switch and Routers, Checkpoint and Fortinet Firewalls and IPS), WAN, (MPLS, Fortigate VPN) and Wireless LAN solutions including deploying new networks configurations to routers, firewalls, load balancers & switches. The network operating environments shall cover on-premise as well as authority premises and cloud.
  • Configure and optimize load balancers (A10, Peplink, FortiGate-ADC) to support payment and backend systems.
  • Support real-time network systems interfacing with Ticket Office and Kiosk machines operations, partner systems, payment service providers and authority systems.
  • Identify, diagnose and resolve network & system incidents which include liaising with vendors and contractors on systems support and faulty equipment rectification.
  • Monitor and maintain all levels of network security internally and externally
  • Updating the latest Firmware’s & security patches to the Network and Security equipment
  • Conduct regular network and system health checks, capacity planning, and performance tuning to meet SLA requirements.
• Security & Compliance
  • Monitor and maintain all levels of network and system security internally and externally including liaising with Managed Security Service Providers
  • Ensure compliance with cybersecurity and regulatory standards
  • Implement intrusion detection, firewall policies, and continuous vulnerability management on servers and network devices.
  • Select and implement security tools, policies, and procedures in conjunction with the company’s security team
  • Develop and maintain IT policies, processes and procedures for network and system security standards and practices.
  • Participate in disaster recovery (DR) and business continuity planning (BCP) exercises which cover which include operating environment on-premises and clouds as well as authority’s premises and clouds.
• Project & Change Management
  • Lead system and network infrastructure upgrades, technology refreshes, and expansion projects across corporate office, ticket offices and site offices.
  • Plan and execute change management in alignment with ITIL practices and minimize service disruptions.
  • Collaborate with other department project managers, authority project managers, external vendors on new infrastructure and system integrations.
  • Perform purchase requisitions to acquire the required hardware, software or services to support new project or Day-To-Day network operations
• Cloud & Infrastructure Integration
  • Design and support secure hybrid connectivity between on-premise data centres and public clouds (Azure, AWS, GovCloud) using Site to Site VPN, ExpressRoute and/or DirectConnect technologies.
  • Implement network security components such as Firewalls and IPS in public clouds (Azure, AWS).
• Leadership & Collaboration
  • Supervise and mentor system & network administrators, providing technical guidance and training.
  • Work closely with cybersecurity, systems, and application teams to ensure end-to-end service reliability.
  • Manage vendor relationships and review system & network equipment and managed services performance.
  • Prepare budget for maintenance of system & network devices, Telecommunication circuits and network services, technical refresh of system & network components and new project initiatives.
  • Create and maintain comprehensive documentation for all implemented networks and system pertaining to system and network administration including update documentation on IT inventory and processes

This role might be for you if you have:

• Strong experience managing enterprise and large-scale network and systems infrastructure, including mission-critical and real-time environments, with hands-on expertise in Cisco, Check Point, Fortinet, Arista, VMware ESXi, Windows Server, Microsoft 365, Azure, and AWS.
• Experience leading associate engineers in 24×7 operational support and delivering infrastructure projects and initiatives.
• Proven capability in procurement and vendor management, including technical specifications, purchase requisitions, project coordination, and issue resolution.
• Deep understanding of BGP, VLANs, TCP/IP, and hands-on expertise in Layer 2/3 routing and switching, Wireless LAN, VPNs, and network security.
• Extensive hands-on experience with network and security platforms including Cisco routers and switches, Arista wireless solutions, Check Point and Fortinet firewalls/IPS, A10, Peplink, and FortiGate ADC load balancers.
• Proficient in network analysis and troubleshooting using tools such as Wireshark/Ethereal, with experience in monitoring platforms like SolarWinds and PRTG.
• Hands-on experience with Azure and AWS cloud services, including Azure Virtual Machines and Amazon EC2, along with cloud networking.
• Working knowledge of AIX/Unix and IBM technologies (WebSphere, MQ, backup solutions) is an advantage.

As a Manager, Security Operations, you will support the Vice President to oversee the organization's security operations to ensure continuous monitoring, detection, response, and mitigation of IT and cyber security threats for the transit and digital payments business, and in full compliance with Monetary Authority of Singapore (MAS) and other regulatory standards. You will play a critical role in balancing risk management with business enablement, driving the organization’s security maturity while fostering digital innovation and operational growth.

Key Tasks you will be involved in

• Strategic Leadership & Governance
  • Support CISO in developing, executing, and sustaining enterprise-wide security strategies, policies, and governance frameworks aligned to business objectives and regulatory obligations.
  • Ensure compliance and adopt best practices with cybersecurity regulations and other relevant standards (e.g., MAS TRM, PDPA, PCI DSS, ISO 27001, etc.).
  • Oversee third-party and vendor security risk management, ensuring compliance with security obligations and requirements.
• Security Operations
  
  • Oversee end-to-end daily cybersecurity operations, encompassing security operations and incident response, threat intelligence, management of security service providers, identity and access management, infrastructure/application security, and vulnerability and patch management.
  • Ensure the effectiveness of critical security controls and platforms (e.g., DDoS, DLP, IAM, PAM, SIEM, EDR, etc.).
  • Manage the use, performance tuning and enhancement of security monitoring and detection tools, ensuring full visibility across on-premises, cloud, and hybrid IT environments.
  • Conduct threat hunting and leverage threat intelligence to proactively identify emerging risks and potential attack vectors.
  • Develop and maintain security operations and incident management standard Operating procedures, playbooks, and escalation processes.
  • Lead and manage security incident triage, response and escalation processes, ensuring swift detection, containment, and recovery.
  • Conduct post-incident evaluation, identify gaps and implement improvements to prevent recurrence.
• Security Architecture and Innovation
  • Drive improvement programs and implementations on security operations processes, technologies, automation, and AI/ML-based threat detection to enhance operational resilience and efficiency.
  • Partner with IT, engineering, and product teams to embed security-by-design principles into systems, applications, and cloud environments.
• Leadership & Culture
  • Lead, mentor and develop a team of cyber security professionals, fostering continuous learning, innovation, and shared accountability.
  • Drive cross-functional collaboration with IT, Risk, Compliance, Engineering, and Operations teams.

This role might be for you if you have:

• Strong training in Computer Science, Information Security and related field.
• Relevant professional certifications such as CISSP, CCSP, CISM, CSOC, GCIA, GCIH.
• Minimum 8 years of progressive experience in IT and cyber security management, including at least 3 years in a leadership role.
• Proven experience in managing IT security operations, SOC and incidents, operating SIEM, XDR and SOAR platforms.
• Demonstrated technical security proficiency across infrastructure, system, network, and cloud (Azure & AWS) domains.
• Strong understanding of incident response methodologies, MITRE ATT&CK framework, and security monitoring architectures.
• Strong leadership, communication, and stakeholder management skills, with the ability to influence and lead effectively in high pressure or crisis situation.
• Analytical mindset with a proactive approach to risk mitigation.
• Passion for technology innovation, continuous improvement and operational excellence.