Careers

As a Senior Engineer, IT Infrastructure, you will play a critical role in designing, implementing, and maintaining secure, high-availability network and system infrastructure that supports enterprise and operational technologies in SimplyGo. Ensure reliable connectivity for mission-critical systems such as ticketing and fare collection, payment gateways, and related backend systems. You will also lead a team in performing network and system modernization, cybersecurity, and automation initiatives while ensuring compliance with regulatory and Cyber Security standards.

Key Tasks you will be involved in

• System and Network Design, Deployment & Operations

  • Architect and maintain enterprise LAN/WAN, data centre, and transport operations system and network infrastructure to ensure 24/7 availability, both on-premise and on cloud.

  • Leading teams of system and network engineers to provide 24/7 operations support, including on-call support on network, on premise system and cloud infrastructure.

  • Participate in 24/7 on-call support rotation for network, system and cloud incidents and maintenance work.

  • Lead the system engineer to perform systems and cloud administration which include setup and configuration, system monitoring and management, computer operations management and capacity planning in Microsoft, Azure, AWS and AIX environments. The environments cover on premise systems which comprises of physical and virtual (Vmware or Hyper-V) servers, Azure cloud Virtual Machines, AWS and associated cloud services. The system operating environments shall cover on-premise as well as in authority premises and clouds.

  • Implement, manage and administer network connectivity and security components (Cisco Switch and Routers, Checkpoint and Fortinet Firewalls and IPS), WAN, (MPLS, Fortigate VPN) and Wireless LAN solutions including deploying new networks configurations to routers, firewalls, load balancers & switches. The network operating environments shall cover on-premise as well as authority premises and cloud.

  • Configure and optimize load balancers (A10, Peplink, FortiGate-ADC) to support payment and backend systems.

  • Support real-time network systems interfacing with Ticket Office and Kiosk machines operations, partner systems, payment service providers and authority systems.

  • Identify, diagnose and resolve network & system incidents which include liaising with vendors and contractors on systems support and faulty equipment rectification.

  • Monitor and maintain all levels of network security internally and externally

  • Updating the latest Firmware’s & security patches to the Network and Security equipment

  • Conduct regular network and system health checks, capacity planning, and performance tuning to meet SLA requirements.

• Security & Compliance

  • Monitor and maintain all levels of network and system security internally and externally including liaising with Managed Security Service Providers

  • Ensure compliance with cybersecurity and regulatory standards

  • Implement intrusion detection, firewall policies, and continuous vulnerability management on servers and network devices.

  • Select and implement security tools, policies, and procedures in conjunction with the company’s security team

  • Develop and maintain IT policies, processes and procedures for network and system security standards and practices.

  • Participate in disaster recovery (DR) and business continuity planning (BCP) exercises which cover which include operating environment on-premises and clouds as well as authority’s premises and clouds.

• Project & Change Management

  • Lead system and network infrastructure upgrades, technology refreshes, and expansion projects across corporate office, ticket offices and site offices.

  • Plan and execute change management in alignment with ITIL practices and minimize service disruptions.

  • Collaborate with other department project managers, authority project managers, external vendors on new infrastructure and system integrations.

  • Perform purchase requisitions to acquire the required hardware, software or services to support new project or Day-To-Day network operations

• Cloud & Infrastructure Integration

  • Design and support secure hybrid connectivity between on-premise data centres and public clouds (Azure, AWS, GovCloud) using Site to Site VPN, ExpressRoute and/or DirectConnect technologies.

  • Implement network security components such as Firewalls and IPS in public clouds (Azure, AWS).

• Leadership & Collaboration

  • Supervise and mentor system & network administrators, providing technical guidance and training.

  • Work closely with cybersecurity, systems, and application teams to ensure end-to-end service reliability.

  • Manage vendor relationships and review system & network equipment and managed services performance.

  • Prepare budget for maintenance of system & network devices, Telecommunication circuits and network services, technical refresh of system & network components and new project initiatives.

  • Create and maintain comprehensive documentation for all implemented networks and system pertaining to system and network administration including update documentation on IT inventory and processes

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you have:

• Training in Computer Science, Information Technology, Engineering, or a related field. 

• Strong experience managing enterprise and large-scale network and systems infrastructure, including mission-critical and real-time environments, with hands-on expertise in Cisco, Check Point, Fortinet, Arista, VMware ESXi, Windows Server, Microsoft 365, Azure, and AWS.

• Experience leading associate engineers in 24×7 operational support and delivering infrastructure projects and initiatives.

• Proven capability in procurement and vendor management, including technical specifications, purchase requisitions, project coordination, and issue resolution.

• Deep understanding of BGP, VLANs, TCP/IP, and hands-on expertise in Layer 2/3 routing and switching, Wireless LAN, VPNs, and network security.

• Extensive hands-on experience with network and security platforms including Cisco routers and switches, Arista wireless solutions, Check Point and Fortinet firewalls/IPS, A10, Peplink, and FortiGate ADC load balancers.

• Proficient in network analysis and troubleshooting using tools such as Wireshark/Ethereal, with experience in monitoring platforms like SolarWinds and PRTG.

• Hands-on experience with Azure and AWS cloud services, including Azure Virtual Machines and Amazon EC2, along with cloud networking.

• Working knowledge of AIX/Unix and IBM technologies (WebSphere, MQ, backup solutions) is an advantage.

As a Business Analyst, Business Analysis & App Support, you will collaborate with stakeholders to gather business requirements, analyse processes, and support system delivery to ensure solutions effectively meet business needs. This role offers the opportunity to work closely with both business and technical teams across the full project lifecycle.

Key Tasks you will be involved in:

• Gather, analyse, and document business requirements from stakeholders

• Facilitate workshops, interviews, and discussions to clarify business needs

• Analyse existing processes and identify opportunities for improvement

• Prepare business requirement documents, user stories, process flows, and functional specifications

• Collaborate with developers, testers, project managers, and business users throughout project delivery

• Support solution design, testing, user acceptance testing (UAT), and implementation activities

• Track issues, risks, dependencies, and change requests

• Produce reports, dashboards, and analysis to support decision-making

• Ensure solutions align with business goals, timelines, and compliance requirements

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you have:

• Training in Business, Computing Science, Information Technology, or related field.

• 3 years of experience as a Business Analyst or in a similar role

• Experience in requirements gathering, process mapping, and documenting user stories/use cases for transactional or customer-facing systems

• Strong communication and stakeholder management skills, with the ability to work across business, technical teams, and external partners

• Good analytical, problem-solving, and documentation skills

• Ability to work independently and manage multiple priorities effectively

• Exposure to Agile methodologies (Scrum/Kanban) and tools such as Jira, Confluence, and ServiceNow is preferred

• Familiarity with mobile app projects, UX/UI collaboration, and customer journey design for consumer digital platforms is advantageous.

As an Engineer II, Business Solutions, you will join as a Database Engineer to ensure the performance, reliability, and security of databases across cloud environments. You will manage daily operations, optimize database performance, respond to incidents, and support releases to maintain smooth and secure database services.

Key Tasks you will be involved in

• Database Administration & Operations 

  • Administer, configure, and maintain databases across platforms (DB2, PostgreSQL, MySQL, Snowflake).

  • Support OLTP and OLAP workloads; ensure availability, stability, and optimal performance.  

  • Conduct routine health checks, monitoring, and proactive issue detection.  

• Performance Tuning & Optimisation 

  • Tune queries, optimize indexing, and analyze execution plans across database engines.

  • Optimize high-volume transactional and large-scale analytical workloads.

  • Conduct capacity planning and resolve performance bottlenecks across database, query, and infrastructure layers.  

• Backup, Recovery & High Availability 

  • Implement and manage backup/recovery strategies, HA solutions, and DR setups.

  • Perform regular backup validation, restoration testing, and support DR exercises to meet RTO/RPO targets.

• Incident Management & Troubleshooting 

  • Investigate and resolve performance degradation, data inconsistencies, replication failures, and query inefficiencies.  

  • Participate in major incident response and root cause analysis (RCA), implementing preventive measures.  

• Cloud & Data Platform (AWS & Snowflake) 

  • Manage cloud-based database workloads (AWS RDS, EC2, Snowflake).  

  • Implement best practices for security, scalability, and cost optimization.  

  • Support data integration pipelines and collaborate on cloud architecture and deployments.  

• Monitoring, Automation & Tooling 

  • Maintain monitoring, alerting, and logging using CloudWatch, Grafana, Splunk.  

  • Develop automation scripts for maintenance, monitoring, housekeeping, and optimization tasks.  

• Security, Compliance & Governance 

  • Enforce access controls, encryption, audit logging, and regulatory compliance.  

  • Support audits and provide documentation/evidence as needed.  

• Release & Deployment Support 

  • Support database changes and application releases, including schema updates, data migrations, version control, and rollback planning.  

  • Validate post-deployment changes and coordinate with application/infrastructure teams.  

• Documentation & Continuous Improvement 

  • Maintain database documentation, SOPs, runbooks, incident reports, and RCA.  

  • Drive improvements in performance, automation, and operational efficiency.  

• Operational Support 

  • Participate in after-hours support for maintenance windows, deployments, and critical incident response. 

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you:

• Training in Computer Science, Information Technology, or related field. 

• Minimum 3 years’ hands-on experience as a Database Administrator/Engineer across multiple platforms (DB2, PostgreSQL, MySQL). 

• Experience supporting production or mission-critical systems, AWS database services (RDS, EC2), and Snowflake or similar data warehouse platforms.  

• Strong SQL scripting skills, stored procedures, and query optimization across different databases.  

• Solid understanding of database architecture (OLTP vs OLAP), indexing, execution plans, performance tuning, replication, and synchronization.  

• Familiarity with monitoring/logging tools (Grafana, Splunk) is an advantage.  

• Strong analytical, troubleshooting, and data accuracy skills; excellent communication and stakeholder management.  

• Proactive, self-driven team player with strong collaboration skills; able to work independently.  

• Willing to support after-hours operations, including maintenance, deployments, and incident resolution. 

As an Analyst II, IT Services, you will be responsible for ensuring the smooth delivery of shared IT services by managing daily operations, coordinating closely with stakeholders and vendors, and maintaining stable data centre and infrastructure performance. You will support compliance, drive service improvements, and assist with continuity and incident response activities as needed.

Key Tasks you will be involved in

• Manage the delivery of shared IT services, ensuring SLAs and customer satisfaction KPIs are met.  

• Oversee service desk operations, tracking service requests, system changes, and enhancements across stakeholders.  

• Liaise with maintenance contractors on IT service requests, change management, and incident resolution for Data Centre Operations, Technical Services, and IT Infrastructure.  

• Address customer requirements using service management best practices, with timely reporting and updates.  

• Monitor IT operational risks, system performance, and service availability.  

• Oversee hardware and software lifecycle management, including preventive maintenance and planning.  

• Support management of IT operating expenses, resource utilization, and service-related costs.  

• Recommend and implement improvements to procedures, processes, and policies to enhance operations and service delivery.  

• Ensure compliance with operational certifications and participate in IT audits and assessments.  

• Assist with Business Continuity Planning (BCP) and IT Disaster Recovery (DR) activities.  

• Participate in project management for new initiatives, ensuring timelines and deliverables are met.  

• Coordinate with vendors on all IT-related matters.  

• Provide after-hours support, including weekends and public holidays, for incidents or system downtime. 

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you:

• Training in Computer Science, Information Technology, Engineering, or related disciplines 

• Minimum 3 years’ experience in IT operations, service delivery, or service desk management.  

• Solid understanding of system operations standards; ITIL, ServiceNow, and PMP certification are advantages.  

• Strong analytical and problem-solving skills.  

• Excellent communication, writing, and presentation abilities.  

• Self-motivated, able to work independently, and resourceful with strong interpersonal skills. 

As an Engineer II, IT Infrastructure focusing on network engineering, you will ensure the reliability, security, and performance of the organisation’s network infrastructure across cloud environments.

Key Tasks you will be involved in

• Network Infrastructure Operations 

  • Manage and support enterprise network infrastructure (routers, switches, firewalls, load balancers) in 24x7 production environments.  

  • Install, configure, and maintain network hardware/software; manage user access, permissions, and authentication systems.  

  • Ensure high availability, resilience, and performance; perform routine health checks, monitoring, and capacity planning.  

• Cloud & Hybrid Connectivity (AWS) 

  • Design, implement, and manage connectivity between on-premise data centres and AWS cloud environments.  

  • Support AWS VPC architecture, VPN (Site-to-Site / Client), and Direct Connect integration.  

  • Troubleshoot hybrid connectivity issues across cloud and on-premises, coordinating with telecom providers.  

• Network Security & Compliance 

  • Configure and manage firewalls, security groups, NACLs, network segmentation, and zoning.  

  • Implement security best practices aligned with IM8/government standards and PCI DSS where applicable.  

  • Work with SecOps on vulnerability remediation, hardening, and incident response.  

• Monitoring, Performance & Optimisation

  • Monitor network performance using SolarWinds, PRTG, CloudWatch, or equivalent.  

  • Analyse traffic patterns, latency, and throughput; identify and resolve bottlenecks.  

• Incident Management & Troubleshooting 

  • Investigate and resolve outages, connectivity, latency, and packet loss issues with cloud teams, telcos, and contractors.  

  • Participate in major incident management and root cause analysis (RCA).  

• Deployment & Change Management 

  • Implement network changes following CAB processes; support deployments requiring network updates.  

  • Perform validation and rollback planning for changes.  

• External Connectivity & Vendor Coordination 

  • Manage connectivity with external partners, payment gateways, and telecom providers.  

  • Coordinate vendor provisioning, troubleshooting, and performance optimisation; monitor connectivity post-provisioning.  

• Resilience, DR & Business Continuity 

  • Design and support network redundancy, failover mechanisms, and DR configurations.  

  • Participate in DR exercises and validate failover readiness.  

• Documentation & Continuous Improvement 

  • Maintain network diagrams, configurations, SOPs, and runbooks.  

  • Recommend improvements for performance, security, and scalability.  

• Operational Support 

  • Provide after-hours support for incidents, maintenance, firmware/software updates, and critical network changes. 

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you:

• Training in Computer Science, Information Technology, Engineering, or equivalent. 

• Minimum 3 years’ experience in network engineering/operations supporting enterprise or large-scale mission-critical networks in hybrid environments (on-prem + cloud).  

• Hands-on experience with AWS networking (VPC, subnets, route tables, security groups, NACLs, VPN, Direct Connect); experience with multiple clouds (Azure, GCP) is a plus.  

• Strong knowledge of hybrid cloud networking, TCP/IP, routing, switching (Layer 2/3), DNS, DHCP, BGP, OSPF, VPNs, network security best practices, high availability, and DR design.  

• Hands-on experience with firewalls (Palo Alto, Fortinet, Check Point), load balancers, and network troubleshooting tools (Wireshark, Ethereal, traceroute).  

• Preferred certifications: Cisco (CCNA/CCNP), Check Point (CCSA/CCSE), Fortinet (FCA/FCP), AWS (CloudOps Engineer – Associate).  

• Strong troubleshooting, analytical, and problem-solving skills; able to work under pressure during incidents.  

• Excellent communication and coordination skills; proactive, self-driven, accountable, and a collaborative team player.  

• Willingness to support after-hours operations, including deployments, maintenance, and incident response. 

As an Engineer I, IT Infrastructure, you will play a critical role in designing, implementing, and maintaining secure, high-availability network and system infrastructure that supports enterprise and operational technologies in SimplyGo. Ensure reliable connectivity for mission-critical systems such as ticketing and fare collection, payment gateways, and related backend systems. You will perform network and system modernization, cybersecurity, and automation initiatives while ensuring compliance with regulatory and Cyber Security standards.

Key Tasks you will be involved in

Network Design, Deployment & Operations

• Manage and maintain enterprise LAN/WAN, data center, transport operations systems, and network infrastructure to ensure 24/7 availability across on-premises and cloud environments (Azure and AWS).

• Provide 24x7 operational support, including participation in an on-call rotation for network and cloud infrastructure incidents and maintenance activities.

• Design, implement, administer, and support network connectivity and security solutions, including Cisco switches and routers, Check Point and Fortinet firewalls/IPS, MPLS, FortiGate VPN, and Wireless LAN solutions.

• Deploy and manage network configurations across routers, firewalls, load balancers, and switches in on-premises, authority premises, and cloud environments.

• Configure and optimize load balancers (A10, Peplink, FortiGate-ADC) to support payment platforms and backend systems.

• Support real-time network systems interfacing with ticket offices, kiosk machines, partner systems, payment service providers, and regulatory authority systems.

• Troubleshoot, diagnose, and resolve network and system incidents, coordinating with vendors and contractors for technical support and hardware rectification.

• Monitor and maintain network security across all environments, ensuring timely firmware upgrades and security patch management.

• Conduct regular network health checks, performance tuning, and capacity planning to meet SLA requirements.

• Lead and support infrastructure upgrades, technology refresh initiatives, and expansion projects across corporate, ticketing, and site offices.

• Execute network-related change requests in accordance with change management processes.

• Collaborate with cross-functional teams, vendors, and stakeholders on new infrastructure deployments and system integrations.

• Manage procurement activities, including purchase requisitions for hardware, software, and services supporting projects and daily operations.

• Develop and maintain comprehensive network documentation, IT inventory records, and operational procedures.

Security and Compliance

• Monitor and manage internal and external network security, working closely with Managed Security Service Providers (MSSPs).

• Ensure compliance with cybersecurity frameworks and regulatory standards.

• Implement and manage firewall policies, intrusion detection systems, and continuous vulnerability management practices.

• Support the implementation of security tools, policies, and procedures in collaboration with the Information Security team.

• Develop and maintain IT policies, processes, and standards related to network security.

• Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP) exercises covering on-premises, cloud, and authority-hosted environments.

Cloud & Infrastructure Integration

• Design and support secure hybrid connectivity between on-premises data centers and public cloud platforms (Azure, AWS, GovCloud) using Site-to-Site VPN, ExpressRoute, and Direct Connect.

• Deploy and manage cloud-native and third-party network security solutions, including firewalls and intrusion prevention systems (e.g., CloudGuard), within Azure and AWS environments.

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you have:

• Training in Computer Science, Information Technology of equivalent

• Experience managing enterprise and large-scale network and systems infrastructure, including mission-critical and real-time environments, with hands-on expertise in Cisco, Check Point, Fortinet, Arista, VMware ESXi, Windows Server, Microsoft 365, Azure, and AWS.

• Experience in 24×7 operational support and delivering infrastructure projects and initiatives.

• Prior experience managing networks that support mission-critical applications, real-time systems, and cloud-based environments.

• Strong understanding of networking fundamentals, including BGP, VLANs, and TCP/IP protocols.

• Hands-on expertise in routing and switching (Layer 2/Layer 3), Wireless LAN, and VPN technologies.

• Practical experience managing enterprise network and security platforms, including Cisco switches and routers, Arista Wireless Access Points and Controllers, Check Point and Fortinet Firewalls/IPS, and load balancers such as A10, Peplink, and FortiGate-ADC.

• Proficient in using network analyzers and packet sniffing tools (e.g., Wireshark, Ethereal, or equivalent) for troubleshooting and root-cause analysis.

• Experience with network monitoring and performance management tools such as SolarWinds, PRTG, or similar platforms.

• Hands-on experience with Azure and AWS cloud networking components, including Azure Virtual Machines, Azure Virtual Networks (VNet), Amazon EC2, and Virtual Private Cloud (VPC)

As a Customer Relations Officer, Customer Engagement, you will be the primary point of contact for customers, providing timely and accurate support across hotline and other channels. You will assist with SimplyGo enquiries while ensuring clear communication, positive service experiences, and adherence to case management processes and quality standards.

Key Tasks you will be involved in

• Handle incoming enquiries via hotline, email, or other channels and provide accurate, timely solutions.

• Assist customers with concession-related matters, claims (e.g., over-deduction, double deduction), and SimplyGo issues.

• Conduct outbound calls for follow-ups or callbacks.

• Record all customer interactions accurately in the call centre system.

• Achieve or exceed individual and team KPIs set by the management (30 inbound calls, handling time on call, QA team for service standard)

• Maintain a positive and professional approach in all customer interactions.

• Other ad hoc duties as assigned by Team Leaders or Supervisors

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you:

• Prior call centre or customer service experience is preferred.

• Strong interpersonal and communication skills with a customer-first mindset.

• Self-motivated and able to work independently with minimal supervision.

• Proactive team player, adaptable to a fast-paced, dynamic environment.

• Detail-oriented with the ability to follow processes accurately.

• Comfortable managing high call volumes and multitasking efficiently.

• Willing to work shifts, including weekends (hotline operates 8am–6pm, closed on public holidays).

As a Customer Service Officer, Service Support, you will report directly to the Duty Supervisor and provide excellent frontline customer service by assisting commuters with SimplyGo-related enquiries and resolving transit fare and card-related issues.

Key Tasks You Will Be Involved In

• Assist customers with SimplyGo account enquiries, card services, and general service information.

• Process the sale of SimplyGo cards and allied partner cards at Ticket Offices or Ticketing Service Centres located at various MRT stations and bus interchanges.

• Support customers with transit fare-related matters, including card top-ups, refund requests, and other fare enquiries.

• Guide customers on concession card matters, including lost cards, replacement procedures, application enquiries, and concession-related issues.

• Educate customers on the use of SimplyGo services, mobile applications, and digital payment options.

• Maintain accurate records of customer interactions and transactions in accordance with company policies and procedures.

• Perform any other ad hoc duties assigned by the Duty Supervisor.

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you have:

• Customer service experience in a frontline environment is preferred.

• Customer-focused with a positive attitude and pleasant disposition.

• Strong interpersonal and communication skills.

• Able to work independently.

• Able to remain calm and handle stressful situations professionally.

• Comfortable handling cash accurately and responsibly.

• Basic computer literacy and willingness to learn SimplyGo systems and processes.

• Willing to work on rotating shifts, including weekends and Public Holidays.

As an Intern, Cloud Infrastructure & DevOps, you will support the team in managing cloud infrastructure and contributing to DevOps initiatives. You will also assist with deployment activities and automation tasks, working across cloud platform, development pipelines, and operational workflows.

Key Tasks you will be involved in

• Deployment and management of scalable cloud infrastructure on Azure Cloud. 

• CI/CD pipeline implementation/deployment and cloud infrastructure automation for application deployment.

Learning Outcomes 

• To design, deploy, and manage a scalable infrastructure using Azure Cloud Platform, focusing on automation, scalability, and security best practices in a production-like environment. 

• To automate the build, test, and deployment workflow of a microservices-based application using Cloud DevOps tools, ensuring high availability, fast iteration, and scalable deployment on Azure Cloud Platform.

How to Apply 

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you

• Pursuing a diploma in Cloud Computing/ Cloud System Administration/ Information Technology (IT) / Infocomm/ DevOps / Virtualization

• Familiar with Cloud Platforms (Microsoft Azure Cloud) 

• Exposed to DevOps & Infrastructure concepts, including: 

  • Linux/Unix administration (basic commands, SSH, file systems)

  • Networking fundamentals (IP, DNS, Subnetting, Firewalls)

  • Version control tools such as Git, GitHub, GitLab, or Bitbucket 

• Basic knowledge of scripting and programming (Python, Bash, PowerShell) 

• Web development skills (HTML, Node.js, Flask) will be an added advantage. 

• Familiar with Infrastructure as Code (IaC) tools such as Terraform or Ansible.

• Exposed to CI/CD tools like Jenkins, GitHub Actions, GitLab CI, or similar platforms. 

Responsibilities

As a Logistics Officer, Ticket Service Provider, you will play a key role in ensuring smooth warehouse operations through accurate inventory management, timely spare-parts distribution and basic technical support.

Key Tasks you will be involved in:

• Receive, unpack, inspect, pack, and store incoming and outgoing assets, spare parts, and system equipment to preserve asset condition, eliminate discrepancies, and maintain an organized storage environment, by matching physical items against delivery documents and performing precise equipment tagging.

• Assist in Second Line Maintenance (SLM) workshop repair workflows, investigating complicated fault scenarios, and performing of functional testing/troubleshooting to identify failure root causes and ensure repaired units fulfill operational standards.

• Perform regular stocktaking exercises, cycle counts, and physical inventory auditing tasks to prevent asset obsolescence, secure optimal spare parts availability, and verify stock record accuracy, by strictly adhering to First-In, First-Out (FIFO) tracking principles.

• Execute the issuance, dispatch, and physical distribution of required modules and sub-components onsite to support uninterrupted daily maintenance tasks and minimize asset downtime, by coordinating logistics timelines with internal teams and external stakeholders.

• Record and update asset details and movements history within the Maintenance Management System (MMS) to guarantee high data integrity and allow accurate configuration tracking across the department, by systematically logging daily inventory changes and asset status.

• Maintain the organization, cleanliness, and security of the storerooms to eliminate occupational hazards and ensure complete alignment with safety regulations, by strictly executing tasks according to established SOPs and Work Instructions (WIs).

• Perform any other duties assigned.

How to Apply

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you have:

• Relevant technical training in Electronics, Electro-Mechatronics Engineering or equivalent.

• Punctual and disciplined. Able to work on shift arrangement (0700-1630 / 1300-2230), including weekends & public holidays. Comfortable with working overtime if required.

• Possess Singapore Class 3 Driving License.

• Strong sense of accountability and ownership.

• Possess strong ability and accuracy in terms of receiving and processing instructions/information.

• Detail-oriented with strong emphasis on data accuracy.

As a Technical Officer, you will be responsible for executing hands-on corrective and preventive maintenance, status monitoring, and ad-hoc troubleshooting for transit ticketing devices and station facilities.

Key Tasks You Will Be Involved In:

• Corrective Maintenance of LTA and SPL devices Perform corrective maintenance and fault rectification for LTA and SPL devices in order to ensure high system availability and minimal service disruption by responding promptly to breakdowns and troubleshooting hardware or software issues effectively.

• Carry out preventive maintenance for TUK, TUK-A and SPL devices in order to improve equipment reliability and reduce recurring faults by following planned maintenance schedules, checklists and operational procedures.

• Support ad-hoc maintenance activities for station facilities and equipment in order to maintain operational readiness and safe working conditions by attending to lighting systems, TO/TSC requirements and urgent maintenance requests.

• Support project implementation and commissioning activities for LTA kiosks and SPL devices in order to ensure smooth deployment and operational readiness by assisting in setup, relocation, testing and on-site coordination works.

• Update maintenance records and service reports in MMS or Microsoft Forms in order to maintain accurate documentation and support operational tracking by ensuring timely and detailed submission after job completion.

• Monitor the operational status of SPL devices through the DM App in order to ensure timely fault response and device reliability by tracking alerts closely and escalating or attending to issues promptly.

• Perform additional duties as assigned.

How to Apply

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you have:

• Relevant technical training in Electronics, Electro-Mechatronics Engineering or equivalent.

• Experience in troubleshooting ticketing devices or electro-mechanical equipment is an advantage.

• Strong teamwork and communication skills.

• Punctual, disciplined and able to work independently with minimum supervision.

• Able to identify, prioritize and resolve tasks efficiently.

• Willing to work shifts (0700–1630 / 1300–2230), weekends, public holidays, and occasional nights

As a Senior Executive, Project Management & Transformation, you will drive successful project delivery and Agile execution for SimplyGo initiatives. You will lead end-to-end delivery, support Agile teams, manage timelines and stakeholders, oversee deployments and incident response, and reinforce project governance and continuous improvement.

Key Tasks you will be involved in:

• Oversee the full project lifecycle — managing scope, timelines, costs, risks, and deliverables.

• Prepare and maintain essential project documentation and stakeholder communications

• Serve as Scrum Master, facilitating Agile ceremonies and supporting Product Owners with backlog and sprint planning.

• Coordinate across internal teams, external vendors, and cross-functional stakeholders to align resources and schedules.

• Support incident management and deployment activities, ensuring smooth releases and effective issue resolution.

• Build strong partnerships with business users, product owners, and technical teams, providing clear progress updates and proactive risk management.

How to Apply

Send us your resume with a short note telling us what excites you most about this opportunity to careers@simplygo.com.sg.

This role might be for you if you have:

• Some experience in project management, agile delivery, or a related role.

• Some experience as a Scrum Master, Project Coordinator or Junior Project Manager.

• Some knowledge of Agile Frameworks (Scrum, Kanban) or familiarity with project governance practices.

• High attention to details and committed to data accuracy.

• A positive working attitude, adaptability to organizational culture and a collaborative spirit.

• Excellent communication skills and professionalism in working with both internal and external stakeholders.

• Ability to work under pressure and escalate issues effectively when needed.

As an Executive, Human Resource (Workforce Planning & Development), you are required to provide administrative and operational support for learning and development activities to ensure smooth and efficient delivery of training programmes, accurate record management, and a positive learner experience. The role supports training operations, learning systems administration, and course logistics.

Key Tasks You Will Be Involved In:

• Training Administration and Operations

  • Managing course registrations, enrolments, withdrawals, and waitlists.

  • Coordinating training schedules, venue bookings, and logistical arrangements.

  • Processing training nominations and maintaining attendance records.

  • Issuing training confirmations, reminders, and post-course nominations.

  • Monitoring training completion and following up with participants on outstanding requirements.

  • Supporting onboarding and orientation programme administration

• Learning Records

  • Creating and updating courses, learning plans, user profiles on the Learning Management System

  • Updating and maintaining employee training records and certification status.

  • Tracking mandatory training completion and certification renewals.

  • Supporting the administration of training sponsorships, study leave applications, and learning-related claims.

  • Ensuring training documentation and records are properly maintained.

  • Generating learning reports.

• Learner and Stakeholder Support

  • Managing the learning shared mailbox and responding to training enquiries.

  • Serving as the first point of contact for training-related administrative matters.

  • Liaising with internal departments, training providers, and vendors on programme logistics and documentation.

  • Supporting communication of learning programmes and training schedules to employees.

• Training in Human Resource Management, Business Administration, Training & Development, or related discipline.

• Preferably 1 to 2 years of experience in training administration or learning operations

• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.

• Strong organisational and coordination skills with attention to detail.

• Good interpersonal and communication skills.

• Ability to manage multiple tasks and work within timelines.

• Service-oriented with a proactive and meticulous approach to work.