Careers

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims
• Assist with dispatch duties to the different stations when required

• Customer service mindset
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays

Working Hours:

• Working hours: Shift work depends on roster and location allocated, required to work on weekends
• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

• Responsible for planning and implementing the execution of preventive and corrective programs within schedule in compliance to regulatory standards and requirements
• Perform troubleshooting/ fault diagnosis/ failure analysis to determine cause of failure for equipment
• Development of Standard Operating procedures (SOP) and Work Instructions (WI) to technicians to develop their competence
• Develop and perform Risk Assessments to evaluate mitigation measures for all maintenance activities
• Establish and maintain proper document system to achieve all jobs internally for sharing and audit purposes
• Assist in identification, planning and reviewing of necessary training needs for mentoring and coaching of maintenance staffs
• Preparation and write maintenance and spares consumption report.
• Perform other duties as instructed by Management

• Degree in Engineering or related discipline
• 2–3 years of relevant work experience
• Ability to relate work with different stakeholders
• Able to think and work independently and as a team member in a challenging environment

• Develop, review, and improve administrative systems, policies, and procedures
• Lead and supervise daily operations including reception, mailroom operation and office management
• Monitor costs and expenses for the office management functions including office supplies and equipment and prepare budget for office management section
• Work closely with internal stakeholders on matters relating to office management
• Coordinate with landlord and Building Managing Agent (MA) on matters relating to office management
• Spearhead digitisation of documents and record management
• Oversee office renovation
• Workplace Safety and Health (WSH) Committee
  • Develop, implement and maintain WSH plans to ensure continuous improvement in WSH performance and compliance 
  • Ensure compliance with the WSH Act, other relevant legislation, and contractual WSH requirements to ensure the safety of all personnel
  • Conduct regular safety inspections to ensure work activities adhere to WSH standards
  • Identify unsafe work practices or conditions and recommend appropriate control measures
  • Liaise and communicate with contractors regarding WSH matters, ensuring clear and effective communication
  • Follow up on all outstanding safety-related issues to ensure timely resolution
• Fire warden
  • To check with landlord/MA when the fire alarm is triggered
  • Attend tabletop exercise conducted by landlord
  • Prepare attendance list for fire drill exercise
  • Evacuate the staff during fire drill exercise
  • Review and update the evacuation plan as required
• Support human resource operations in the future as part of career advancement 
• Handle any other ad-hoc duties as assigned

• Minimum 3 years of relevant work experience in office management, facilities management, project management
• Ability to handle and communicate with different stakeholders
• Able to think and work independently and as a team member in a challenging environment

• Learning and Development:
  • Conduct learning needs analysis to identify knowledge and skills gaps.
  • Source and qualify training providers
  • Plan, develop and implement learning interventions, training programs and e-learning modules
  • Deliver programs aimed at driving service quality initiatives for continuous improvement
  • Evaluate effectiveness of training programs and initiatives
  • Enhance pedagogy and delivery through the integration of technology in learning
  • Perform administrative duties and maintain accurate training records
• Strategic Workforce Planning:
  • Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans
  • Analyse capacity and competency gaps between workforce demand and supply
  • Conduct workforce analysis to project future needs and develop workforce planning solutions
  • Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments
  • Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready

• ACTA certification
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• At least 2 years of working experience in Curriculum Design, Instructional Design, and Content Development
• Experience in Workforce Planning preferred
• Proficiency in MS Office with working knowledge of content creation tools e.g. Articulate, Adobe Creative Suite, Canva
• Ability to develop new plans and initiatives, including the use of technology
• Self-motivated team player with drive and passion for people development
• Excellent interpersonal, written communication and presentation skills
• Experience in HR or corporate strategy/planning will be an added advantage

• Culture Development and Maintenance
  • Lead the design and implementation of programs that promote the company’s core values and culture
  • Act as a culture ambassador, working with internal teams to ensure cultural alignment across all levels of the organisation
  • Conduct culture assessments and provide actionable insights to enhance the work environment
  • Collaborate with leadership to maintain a strong, inclusive, and diverse workplace culture
• Employee Engagement Strategies
  • Develop and execute engagement initiatives that enhance employee satisfaction and retention
  • Lead employee surveys, analyse results, and develop action plans at Corporate level to improve employee engagement
  • Organise events and campaigns that promote team spirit, wellness, and recognition of employee achievements
  • Partner with managers to identify areas of improvement and design programs to foster engagement
• Communication and Collaboration
  • Facilitate open communication across the organisation by developing platforms that encourage dialogue, feedback, and transparency
  • Act as a liaison between employees and management to address concerns and promote positive workplace relationships
  • Communicate and promote engagement programs, ensuring employees are well-informed about opportunities for involvement
• Data Analysis and Reporting
  • Monitor employee engagement metrics and prepare regular reports on key performance indicators (KPIs)
  • Analyse trends from engagement surveys and other feedback mechanisms to improve engagement strategies
  • Utilise data to recommend improvements to organisational culture and engagement practices
• Diversity, Equity, and Inclusion (DEI)
  • Promote diversity and inclusion initiatives that foster a sense of belonging within the workplace
• Talent Retention and Development
  • Assist in designing employee onboarding processes that introduce new hires to the company’s culture and values effectively
  • Engage in talent retention strategies that reduce turnover and enhance employee satisfaction

• At least 2 years working experience in HR, organisational development, or employee engagement roles
• Proven experience in driving culture and engagement initiatives
• Strong interpersonal and communication skills
• Ability to analyse data and translate findings into actionable strategies
• Knowledge of best practices in organisational culture, employee engagement, and DEI
• Ability to manage multiple projects and collaborate with cross-functional teams
• Experience in organising company-wide events and employee recognition programs