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Bus and train (MRT and LRT) fares in Singapore are charged according to the total distance travelled in a journey, which is known as the Distance Fares system. It lets you make transfers without paying additional charge each time you board a bus or train during your journey.
Under Distance Fares, the rules are
What constitutes a transfer? |
A transfer can be from
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What does not qualify as valid transfers? |
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Ms Letchmi took Bus Service 197 and alighted at 7.51am at a bus stop along North Bridge Road. At 9am, she boarded Bus Service 63 at Victoria Street. When she tapped her card upon boarding, the card reader displayed "New Ride". She was puzzled that her trip on Bus Service 63 was considered a new journey.
The rules of Distance Fares state that the time limit between transfers is 45 minutes. When Ms Letchmi boarded Bus Service 63, she had exceeded the 45-minute allowance between successive transfers. As such, her trip on Bus Service 63 was correctly charged as a new journey.
Mdm Tan boarded her usual Bus Service 131 at Shenton Way at 10.03am and alighted at the bus stop near HarbourFront MRT Station at 10.30am. She then ran a quick errand in the vicinity before taking a train at HarbourFront MRT Station at 11.05am. Her train ride was within the 45-minute allowance between transfers. Thereafter, Mdm Tan alighted at Yew Tee MRT Station, where she subsequently transferred to Bus Service 302 at 12.15pm. Mdm Tan was charged the full fare of $0.71 for her ride on Bus Service 302. She felt that she was overcharged for this leg of her journey as her usual fare was $0.05.
The rules of Distance Fares state that the maximum duration between the first and last boarding (not alighting) of a bus or train within a journey is two hours. By the time Mdm Tan boarded Bus Service 302, it had been more than two hours since she first started her journey on Bus Service 131 at Shenton Way. As such, her trip on Bus Service 302 was considered a new journey, and the $0.71 fare was correctly charged.
Mr Ali boarded Bus Service 19 and alighted at CIAS Cargo Complex. He later took the same Bus Service 19, and realised he did not get to enjoy the transfer fare for his second bus trip. He felt he had been overcharged.
The rules of Distance Fares state that commuters cannot take the same bus service more than once in a journey. As Mr Ali had taken the same bus service for his second trip, it did not qualify as a valid transfer. Thus, his two trips on Bus Service 19 were considered as two separate journeys.